Edit your

Avatar

| Search | Today's Post |

Go Back   Perfect World International Forum > Technical Support Zone
Reload this Page Trojan Drop in Packdll.dll file
Login
Search Today's Posts Mark Forums Read

Closed Thread
 
Thread Tools Display Modes
lordshishio's Avatar
lordshishio
Perfect World User
Join Date: Oct 2009
Posts: 1
# 1 Trojan Drop in Packdll.dll file
10-27-2009, 08:30 AM
I don't know why but everytime I scan my computer, it says I have (among other things) a Trojan Drop from my PWI file. And after some digging I found the file it was coming from, packdll.dll. I need help removing the malware, I've thrown Ad-Aware, Spyware Doctor, and AVG at it(they're all up to date). Nothing seems to get rid of it! Or it will get rid of it...but then it reappears after I play the game! What can I do?
chesticles's Avatar
chesticles
Perfect World User
Join Date: Jul 2009
Posts: 410
# 2
10-27-2009, 09:51 AM
If you downloaded from one of the partner sites or the main site, its a false positive.
eatwithspoons's Avatar
eatwithspoons
Administrator
Join Date: Jun 2009
Posts: 5,397
# 3
10-27-2009, 10:09 AM
Some antiviruses give the game a false positive due to the security measures we have implemented on the login screen. As chesticles said this is a false positive, and as long as you have downloaded the game from our site or one of the official mirrors the files are completely safe

Click here to send a ticket to Customer Support * tumblr
PWI Official YouTube * twitter.com/PWIChannel * FB * XFire * MySpace * Blog?
kairohn's Avatar
kairohn
Perfect World User
Join Date: Nov 2009
Posts: 2
# 4
11-06-2009, 03:44 PM
Yeah, I've been seeing the same issue with a couple friends. My girlfriend's malware kicked in and picked up something in perfect world. Apparently the game has been eating away at her laptop for some time. It messed up her laptop to the point where she has missing documents, can't remove the game, or system restart. Now I'm pretty worried for my own computer, and if my own issues are related to the same thing.

I'm almost 100% positive that we poth downloaded from http://pwi.perfectworld.com/ was the link. Yet, we're still getting these virus issues. Does anyone care to explain?
darthpanda16's Avatar
darthpanda16
Tech Support Panda
Join Date: Jul 2008
Posts: 5,909
# 5
11-06-2009, 04:57 PM
Please follow the advice here: http://pwi-forum.perfectworld.com/sh...2&postcount=18

http://techsupport.perfectworld.com/
https://support.perfectworld.com/ - http://imgs.xkcd.com/comics/tech_sup...heat_sheet.png - http://www.youtube.com/watch?v=X21mJh6j9i4
LloydAsplund - Sanctuary's Avatar
LloydAsplund - Sanctuary
Perfect World User
Join Date: Dec 2008
Posts: 3,511
# 6
11-06-2009, 05:28 PM
PWI is clean with AVG.
I was early taught to work as well as play,
My life has been one long, happy holiday;
Full of work and full of play-
I dropped the worry on the way-
And God was good to me everyday.
darthpanda16's Avatar
darthpanda16
Tech Support Panda
Join Date: Jul 2008
Posts: 5,909
# 7
11-06-2009, 06:43 PM
Here at the PWE office, we scan EVERYTHING multiple times with Kaspersky before and after we push builds and patches live.

If people are careful and only download from us, and links we provide, players game clients should be fine.

http://techsupport.perfectworld.com/
https://support.perfectworld.com/ - http://imgs.xkcd.com/comics/tech_sup...heat_sheet.png - http://www.youtube.com/watch?v=X21mJh6j9i4
FlamingBow - Lost City's Avatar
FlamingBow - Lost City
Perfect World User
Join Date: Nov 2009
Posts: 1
# 8
11-08-2009, 05:49 AM
well as with any virus scanner, some virus scanners miss certain infected files... like trying Nortan then to AVG then to another, your going to come up with different results...

and btw GM's.. only 1 virus scan? my computer feels safe now o.o
Heartstone - Dreamweaver's Avatar
Heartstone - Dreamweaver
Perfect World User
Join Date: Mar 2009
Posts: 1,276
# 9
11-08-2009, 09:31 AM
Well only 1 program to scan is not much. but they'r using Kaspersky darth say, so i feel safe enough. very little stuff have went through Kaspersky for me last 3-4 years. if it does then never any problems remove. Would be worryed with any other program as i tryed mcfee, norton etc on other comps in past, useless to me :D lol, couldnt watch fun stuff without getting crap on comp
I'm sorry for misspelling / mistyping and grammar

102 - Archer - Heartz
Closed Thread

« Previous Thread | Next Thread »
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode
Hybrid Mode Switch to Hybrid Mode
Threaded Mode Switch to Threaded Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


All times are GMT -7. The time now is 08:46 PM.