Peanut Labs is not rewarding ZEN when offers/surveys are completed. I did several at 4:30 am PST this morning, and another few at 9:30 am PST, and they all did not get rewarded, after I reached the award page.
Let me be clear: I successfully completed these surveys and reached the award page/rate your experience page. But when I go to My Wallet, it says 0 was transferred from Peanut Labs. This tells me the system recognized that I completed the surveys successfully, but it is not registering the amount of zen to reward.
When I try to do these survey's again (they come up again as available) it says I have already completed them.
I sent Peanut Labs emails for every single one, but figured I might make the Tech Support aware as well. I will be sending in a ticket (even though it takes several weeks for a reply >.<)
Let me be clear: I successfully completed these surveys and reached the award page/rate your experience page. But when I go to My Wallet, it says 0 was transferred from Peanut Labs. This tells me the system recognized that I completed the surveys successfully, but it is not registering the amount of zen to reward.
When I try to do these survey's again (they come up again as available) it says I have already completed them.
I sent Peanut Labs emails for every single one, but figured I might make the Tech Support aware as well. I will be sending in a ticket (even though it takes several weeks for a reply >.<)
# 2
10-05-2011, 10:13 PM
Im having the same problem 
We even talked to them on phone, they couldn't beat our current quote and were polite and thanked us but still no Zen.
# 4
10-06-2011, 02:10 PM
Please submit a ticket to our billing department so that we can look into this issue. We do know that they are still awarding ZEN so this could be a different issue altogether.
-Your friendly neighborhood Shnuggs-
[PWE Billing]
Perfect World Entertainment Customer Support System
"Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
-Andrew Jackson
Shnuggles [Shh-nugg-ulls]
-proper noun
1. He who turns negativity into giddiness.
2. Has an IRL cat that plays fetch
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